At Pair of Aces A/C, LLC, we value your privacy and are committed to protecting the information you share with us through our website and services. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or communicate with our company.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide when you:

• Submit a contact form
• Request an estimate or service appointment
• Call, email, or otherwise contact us
• Apply for financing
• Subscribe to updates or promotions

The information we collect may include:

• Name
• Phone number
• Email address
• Property or service address
• Service request details
• Financing-related information submitted through third-party providers

We may also collect non-personal information automatically through website analytics tools, cookies, and tracking technologies, including:

• IP address
• Browser type
• Device information
• Pages visited
• Time spent on the website
• Referral source information

How We Use Your Information

Pair of Aces A/C, LLC may use collected information to:

• Respond to service inquiries and estimate requests
• Schedule appointments and provide HVAC services
• Improve website functionality and customer experience
• Communicate updates, promotions, or service reminders
• Process financing inquiries through third-party providers
• Monitor website traffic and performance
• Protect against fraud, spam, or unauthorized activity

We do not sell or rent your personal information to third parties.

Third-Party Services

Our website may utilize trusted third-party services and platforms, including but not limited to:

• Google Analytics
• Google Ads
• Meta/Facebook advertising services
• Financing providers
• Website forms and CRM systems
• Spam prevention and security tools

These third parties may collect information in accordance with their own privacy policies.

Financing Applications

If you choose to apply for financing through our website or financing partners, your information may be submitted directly to third-party financing providers for review and approval. Pair of Aces A/C, LLC does not control how third-party financing providers store or process your information once submitted through their systems.

We encourage you to review the privacy policies of any financing provider before submitting sensitive financial information.

Cookies & Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience, analyze website traffic, and improve marketing performance.

You may choose to disable cookies through your browser settings; however, some website functionality may be affected.

Data Security

We take reasonable measures to protect the information submitted through our website and systems. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Rights & Choices

You may contact us at any time to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your information where applicable
• Opt out of marketing communications

Links to Third-Party Websites

Our website may contain links to third-party websites or services. Pair of Aces A/C, LLC is not responsible for the privacy practices or content of external websites.

Children’s Privacy

Our website and services are not directed toward children under the age of 13. We do not knowingly collect personal information from children.

Updates to This Privacy Policy

Pair of Aces A/C, LLC may update this Privacy Policy periodically to reflect changes in our services, technology, or legal requirements. Updated versions will be posted on this page with the revised effective date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Pair of Aces A/C, LLC

19800 Heather Lane
New Caney, TX 77357

Phone: 281-689-1593
Email: [email protected]